SHIPPING
At Livyaa, we want your experience to be as smooth and stress-free as the relief our products provide.
Below is everything you need to know about how and when your order will arrive.
Processing Times
We ship orders within 2–3 business days from the time your purchase is confirmed.
During high-volume seasons (holidays, sales events), processing may take an additional day.
Once your order is packed and shipped, you will receive a confirmation email with a tracking number.
Shipping Times
We offer fast, insured worldwide shipping.
Typical delivery times:
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United States & Canada: 5–12 business days
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United Kingdom & Europe: 6–12 business days
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Australia & New Zealand: 6–14 business days
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Asia: 7–14 business days
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Rest of the world: 7–15 business days
Shipping times may vary slightly due to customs processing or carrier delays.
Free Shipping
We offer free, insured shipping on all orders — no minimum purchase required.
Order Tracking
Once your order ships, you will receive a link to track your package in real time.
If you have not received your tracking link within 3 days of placing your order, please contact us and we’ll take care of it right away.
Lost / Damaged Packages
All orders are automatically covered by our Shipping Protection, meaning:
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If your package arrives damaged
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If your tracking stops updating
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If your order is lost in transit
We will resend your order free of charge.
Wrong Address Disclaimer
If you accidentally entered an incorrect address, please contact us within 12 hours of placing your order.
After that window, we cannot guarantee the change before it ships.
Sustainable Packaging
We aim to reduce environmental waste by using minimal, lightweight, eco-friendly packaging without compromising protection.
Need help?
Our support team is available 24/7 to assist you with shipping questions, tracking updates, or order issues.