CONTACT US
We’re here to help every step of the way.
At Livyaa, your comfort and peace of mind matter to us just as much as your well-being.
If you have questions about your order, need product guidance, or simply want to reach a real human, we’re here for you.
Email Support (Fastest Response)
Our support specialists are available 24/7.
Average reply time: within 6–12 hours
Order Help & Tracking
If you’re contacting us about an existing order, please include:
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Your full name
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Your order number
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The email used at checkout
This helps us assist you faster.
Replacement & Warranty Support
Experiencing an issue with your device?
You’re covered by our 1-Year Replacement Warranty.
Just reach out with a short description of the issue + a photo or video (if possible), and we’ll take care of the rest.
Business Address
Livyaa
1740 Victoria Avenue East
Thunder Bay, ON, Canada
We’re Here to Make Things Easy
Whether you have a question, need a recommendation, or want assistance after your purchase, we’re always happy to help.
Thank you for choosing Livyaa, where comfort meets everyday healing.